In order to maintain this success and achieve positive growth for your small business, you need to approach some aspects of your job from the mindset of a Fortune 500 CEO. If you think small, you will most likely remain small. But if you think big, your company will realize big results.
You started your business with a plan. You need to grow your business with a plan, too. The most effective leaders are those who analyze, plan and look ahead when solving problems and making decisions. Harvard Business Review said a strategic approach to leadership is 10 times more important to be an effective leader than other common traits like communication and skill level. Approaching your daily tasks and long-term goals with strategy and planning will increase your opportunities to achieve success.
Use technology to your advantage
Successful big businesses know how to use available technology to increase their productivity and streamline their operations. Doing the same for your small business does not mean you have to spend thousands of dollars on the most high-end equipment available. But you do need to be smart about the technology you choose to implement in your business.
There are countless apps and plug-ins that allow you to connect multiple platforms to enable your different systems to talk to one another. Cloud-based customer relationship management tools like Salesforce.com and Oracle, project management platforms like SmartSheet or 5pm and accounting programs like QuickBooks or FreshBooks make it easy for you to utilize available technology no matter where your office is located or what type of computer your employees are using. (Well, assuming your computer was developed and purchased within the last 5 years.)
If you are a retail operation, consider using a tablet with an app-based credit card processor like Square or Intuit GoPayment Reader instead of a bulky point-of-sale system at each register. You can sync your transaction data to your accounting software and utilize the tablets for other purposes as well.
Keep costs low
As a startup or small business, you know the importance of spending less to earn more. Big businesses operate on this same philosophy. While big businesses are often able to leverage buying power to reduce expenses, there are many no- or low-cost resources small businesses can take advantage of.
To store and share files, there are programs like Dropbox or Box.com. To measure your website’s online performance, there’s Google Analytics. To communicate with your customers, there are email service providers like MailChimp. There are even free resources to calculate employee payroll, like Intuit’s Snap Payroll app. Check out additional free business resources
Use your website
To reflect your personality In today’s world, your company’s website is often the first interaction you have with your potential customers. Your website provides a window into your business. Make sure your website makes the right first impression and communicates the message you want it to.
At a minimum, your customers should be able to identify your company’s products and services and your brand’s value proposition. Then, your website should be easy to navigate, pleasing to look at and contain enough valuable content to keep readers engaged.
Similarly, if you decide to establish social media profiles on Facebook, Twitter, Instagram, Pinterest, etc., make sure you are ready to make the commitment to the relationship. It is not enough to simply create a profile and post a picture every now and then. Your social media profile information needs to be accurate, your posts need to be consistent and you need to participate in the conversations with your audiences. A strong online presence helps encourage customers to do business with you in person.
Everyone deserves a win. So when you get one, acknowledge it! Don’t become so busy and focused on results that you forget to stop celebrating when you have achieved those results or reached a milestone along the way. Even a small success deserves recognition. This positive thinking will generate more enthusiasm for you and your employees, inspiring more enthusiasm on the next project and leading to even more successes.
Even though your business may be small, if you approach your role with the same mentality as a big business executive, you will soon realize the level of success you need to drive the results you desire.
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